1. INTRODUCTION
Quick on the Net Limited is committed to ensuring your privacy is protected. This policy explains how we collect information about you, how we use it and the procedures that we have in place to safeguard your privacy. If we change our privacy policy we will post the changes on this page so that you may be aware of them.
Whenever you provide personal information, we will treat that information in accordance with this policy. We will endeavour to act in accordance with current legislation, including the General Data Protection Regulation and we aim to meet current internet best practice.
Use, disclosure and storage of personal information
Whenever you supply any personal information to us, we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, we must explain how we will use it and tell you if we want to pass the information on to anyone else.
We are pleased to inform you that any information which you provide to us will only be used within Quick on the Net Limited and its affiliated service providers. It will never be supplied to anyone else without first obtaining your consent, unless we are required by law to disclose it.
However, if you post unlawful, offensive or inappropriate content anywhere on our website or your customer website or otherwise engage in any disruptive behaviour, and we consider such behaviour to be a serious matter, we may use whatever information is available to us about you to stop such behaviour. This may include informing relevant third parties such as police authorities, your employer, school, email provider or internet provider about the content and your behaviour.
2. CUSTOMERS
When you register your details with us and place an order using the order/checkout form, we need to know certain information about you in order to fulfil your order request.
For UK tax purposes (Value Added Tax or VAT), we need to know what you are using QUICK ON THE NET for and where you are located. We must know your email address, name, address, and date of birth. To assist you, we give you the option of providing your telephone numbers. To assist us, we ask that you to tell us how you found out about QUICK ON THE NET.
Your credit or debit card number and expiry date details are required when you make your purchase using the WorldPay payment system. For your security, we do not retain this information on the QUICK ON THE NET systems. In fact, for your peace of mind, Quick on the Net Limited does not see your credit or debit card details at any time when you make a purchase from us or use our services.
To help you with the administration of your QUICK ON THE NET website, and provide you with user assistance, we log your help and support requests, along with a reference (ticket) number, details of your enquiry and our response.
Business transitions
In the event that Quick on the Net Limited goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers' personal information will, in most instances be considered part of the assets transferred. In the event of such a business transition, customers will be notified via email or notice on our website 30 days prior to the change of ownership or control of their personal information. If as a result of a business transition, the customers' information is intended be used in a manner different from that stated in this Privacy Policy, they will be notified 30 days in advance of the transition.
3. MAILING LIST CONTACTS
As a user of this website, we give you the option of receiving email product updates about QUICK ON THE NET using the following website features:
Contact Form
Tell a Friend Form
Email a Link Form
Using these features, if you 'opt in' and choose to go on our mailing list, we may retain your contact details (name and email address) and send you email product updates concerning product news and special offers. Using 'Tell a Friend' and 'Email a Link', we retain your name and email address, not your friend's contact details.
Mailing list opt out
Having subscribed to our mailing list you can 'opt out' at any time by visiting www.quickonthenet.com/unsubscribe and entering your email address. This will automatically delete your personal details and remove you from our mailing list.
4. THE NEXT SECTION OUTLINES GENERAL ISSUES
European Union
Because the internet infrastructure is global, and it is not possible to predict the routes that information sent over internet networks will take, the information you provide may be transferred temporarily via a route which takes it outside the European Union as it passes between you and us. By submitting your information, you consent to this transfer.
Users under 18 years old
If you are under 18 years old, please get your parent or guardian's permission beforehand whenever you provide personal information to us. Users without this consent are strictly not allowed to provide us with personal information.
Cookies
Our site may use cookies to keep track of visits to our website. A cookie is a small file that can be stored by a browser on a temporary directory of a computer.
The cookie is used to make a note of items in the shopping trolley as you move around our website. In other words, it will save you having to fill up your shopping trolley again if you temporarily leave it. We do not use cookies to save your password and therefore you will have to re-enter it every time you visit our site.
You can usually change your browser so that it will not accept cookies.
Security of your information
We follow strict security procedures in the storage and disclosure of your personal information. It is our policy to prevent unauthorised access or unlawful processing of your personal information.
During the payment process, we keep your information confidential and store it on a secure server which is password protected. During the payment process, secure socket layer software (SSL) is used to encrypt all of your personal information, including your credit card number and your name and address. As stated above, Quick on the Net Limited does not see your credit or debit card details at any time when you make a purchase from us or use our services.
Finally
As a final comment to reassure you, since Quick on the Net Limited was established in 2003, we have never sold, rented or passed on customer contact information to others for marketing purposes on any occasion.
