Help & Support

We provide online help just where you need it. We offer you:

1) Quick Help
2) Email Support

1) Quick Help

Our online help system is branded Quick Help and it provides what is known as "context sensitive help". In other words, if you're uploading pictures, and you need help, it will take you straight to the section dealing with pictures. It is designed to be effecient and provide you with a quick response to your queries.

This is: helpQuick Help in action.







2) Email Support

Our Email Support service is exclusively available to paid-up customers. Using your TOOLKIT, you can submit an enquiry to our support team. Following this, you'll be issued with a Ticket Number for tracking purposes and you'll receive a personal email response service.

We are pleased to inform you that there is no additional charge for our help & support services.





The main topics featured in Quick Help include:

helpHints & tips
helpHow do I?
helpUpgrades
helpType
helpLayout
helpStyle
helpPage types
helpYour menu
helpPage content
helpMain text
helpGallery
helpLinks gallery
helpLogo
helpBackgrounds
helpPictures
helpGraphics
helpPreferences
helpEmail address
helpYour URL
helpFooter bar
helpExtra galleries
helpDomain name
helpWeb space
helpBandwidth
helpParents





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