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This web page contains the most frequently asked questions about website services.




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Your Questions & Answers
If you don't find an answer to your query below, feel free to contact us.


 
 

How long has Quick on the Net been going ?

 
 

Is it Quick ?

 
 

How Long does it take to Create a Website ?

 
 

Do I need to Download Software ?

 
 

How Long does it take to Link a Domain to a Website ?

 
 

Do I get Free Help and Support ?

 
 

Can I Buy Upgrades Later ?

 
 

Where is my Password ?

 
 

Do you list my Website on Search Engines ?

 
 

How long does it take to get my Website indexed on a Search Engine ?

 
 

Where can I Register my 'Own Domain' for my Website ?

 
 

How do I Register a Domain Name ?

 
 

Do you have Tips on how to choose a Domain Name ?

 
 

Can I use my Own Domain ?

 
 

Can I use my Own Domain for Free ?

 
 

Who owns my Domain ?

 
 

When I register my 'Own Domain', do I need to buy Hosting ?

 
 

How does e-Mail Forwarding work ?

 
 

Do I Save Money if I buy my website at the Start or the End of the Month ?

 
 

Is there a Setup Fee ?

 
 

Is there a Cancellation Fee ?

 
 

Can I add my own Pictures to my Website ?

 
 

How do I Resize my Photos ?

 
 

Is there a Limit to the Number of Pictures which can appear in a Gallery ?

 
 

Is there a Page Limit in a Website ?

 
 

Can I add HTML to my Website ?

 
 

Why do you need to know my Date of Birth ?

 
 

Can I use www.QuickontheNet.com if I am under 18 Years Old ?

 
 

Is www.QuickontheNet.com suitable for Kids ?

 
 

How does the Free Upgrade Code work ?

 
 

What Payment Schemes are available ?

 
 

Do I have to pay VAT ?

 
 

Do you Accept Payment in different Currencies ?

 
 

Can I Pay by Cheque ?

 
 

How long has Quick on the Net been going ?

 
 

Quick on the Net Limited was formed in London in October 2003.

The website service was launched in February 2004.

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Is it Quick ?

 
 

Yes, absolutely! Building a website at Quick on the Net is very quick and very easy.

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How Long does it take to Create a Website ?

 
 

If you already have:

  • Your logo design
  • Text for your website
  • Photos or graphics for your website

    ...then you can build your own website very quickly indeed. We have seen lots of our customers launch a new website within 1 hour of signing-up.

    However, if you are starting from scratch and you still have to prepare your website content, it will obviously take longer.

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    Do I need to Download Software ?

     
     

    No, you do not need to download any software.

    Using your internet browser, we give you password access to our unique Web Site Builder tools, which allow you to manage your own website. When you make changes and update your site, the results are immediate. And of course, because it's all online, you can make changes at a time that's convenient to you.

    It's a powerful solution, but powerful doesn't necessarily mean complicated. When you build a website at QuickontheNet.com, our system is easy to use, yet it is very robust and secure.

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    How Long does it take to Link a Domain to a Website ?

     
     

    Sometimes it happens within a few minutes, but typically, it will take around 8 hours. It should not take longer than 48 hours.

    It really depends on where you buy your domain. To avoid disappointment, please check out our recommended domain providers.

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    Do I get Free Help and Support ?

     
     

    Yes, it's free and it's all included as part of our service.
    Please click here to find out more: website design help.

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    Can I Buy Upgrades Later ?

     
     

    Yes, you can buy any of our upgrades at a later date, if you wish. After your initial purchase, you can buy an upgrade through your toolkit.

    To check out the price of an upgrade for your site, please go to costs.

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    Where is my Password ?

     
     

    Your username and password for QuickontheNet.com is automatically sent to you via email at the point of purchase.

    If you think you have not received your login details, the most likely reason is that your welcome email message has been delivered to your 'bulk mail' folder in your email account.

    Please check your 'bulk mail' folder, also known as your:

  • 'spam' folder
  • 'junk mail' folder

    If this has occurred, please modify your email settings to ensure that all future emails from QuickontheNet.com are sent directly to your inbox.

    If you feel you have not received the login details which are due to you, please contact us and we will come back to you as soon as possible.

    If you have already received your unique login details but you have deleted, lost or forgotten them, please go to forgotten your password and we send them to you via email reply.

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    Do you list my Website on Search Engines ?

     
     

    Yes, your QuickontheNet.com site will be indexed by all of the major search engines, including:

  • Google
  • Yahoo
  • MSN
  • Dogpile

    This service is completely free and you do not need to pay for a search engine indexing service.




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    How long does it take to get my Website indexed on a Search Engine ?

     
     

    We cannot say exactly how long it will take to get your site listed. Sometimes it is very quick and it can even happen 24 hours after going live. However, the timescale can vary for each search engine.

    You can normally expect your website to be listed in the search engines within a few weeks, however, it can take up to two or three months.

    Please consider that this is the free listing or non-sponsored listing which appears on search engine results.




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    Where can I Register my 'Own Domain' for my Website ?

     
     

    You can buy a domain from many different sources, but please be aware that not all providers offer a prompt and friendly service and many will charge you for additional services, such as email forwarding and IP forwarding.

    Our recommended domain hosting and registration service providers are listed here.

    Please register domains for website design using this link.

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    How do I Register a Domain Name ?

     
     

    For more details on: How to Register a Domain Name.

    Register a Domain Name

    Enter your domain name precisely (after 'www.) and click ‘GO’.



  • Select your preferred domain name(s) and then click 'add to basket'.
  • Click 'continue' (top right).
  • To use our website service, please select 'Domain only' - you do not need to buy web hosting (because we are hosting your website).
  • Then, sign-up with 123-reg (for a new customer account) and register your domain name(s).
  • It's fast, simple and easy!



    Domain and Email Hosting

    Once again, enter your domain name precisely (after 'www.) and click ‘GO’.



  • Click 'add to basket'.
  • Click 'continue' (top right).
  • Please select ‘Add email accounts’ – if you wish to add email accounts on the back of your domain name e.g. sales@mynewdomainname.com.
  • Remember to add a separate email account address for each name that you require. For example, sales@ and contact@ are 2 different email address accounts.
  • Please note that the email service is supported by 123-reg and not QuickontheNet.com (we provide free help and support with your website hosting).
  • Finally, sign-up with 123-reg (for a new customer account) and register your domain name(s) and email account(s).



    IMPORTANT
    It is important that you keep your 123-reg username and password handy, because you/we need to set up your domain when the registration is completed.

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    Do you have Tips on how to choose a Domain Name ?

     
     

    How to Choose a Domain Name

    Yes indeed, we offer advice and useful tips on how to choose a domain name.

    How do I choose a domain name?

    You may wish to consider the following tips:

    Technical Constraints:

  • Do not use an ampersand '&'. Technically, it is illegal, so you should also avoid 'and'.
  • Do not use apostrophes. Technically, it is illegal and therefore the use of an apostrophe is not permitted.
  • Do not start or end with a hyphen (-).
  • The permitted characters are: abcdefghijklmnopqrstuvwxyz 0123456789-
  • All characters are lower case.

    Do Not:
  • Do not panic!
  • If possible, do not use hyphens.
  • If possible, do not use numerical characters.
  • If possible, do not use mobile phone text message abbreviations.
  • If possible, do not use '2' for 'to', '4' for 'for', 'u' for 'you' and 'ur' for 'your'.
  • Do not try to be too cool by using deliberate spelling mistakes. It's just not kool!
  • If possible, do not pad your domain name with unnecessary words like 'the', 'ltd' and 'company'.
  • Do not use brand names or trade marks which belong to other companies.
  • Do not use a limited (incorporated) company name which belongs to another company.
  • If in doubt, check out the Companies House website, perform a name check free of charge and check the directory of UK Limited Companies.
  • If you use more than one word, do not end and start words with the same character. For example, www.intelligenttelephones.com is not good, whereas www.businesstelephones.com is good.
  • Do not pay over the odds, because there are hidden charges to avoid.
  • For your registration service, we recommend: domain hosting and we will provide your web hosting service.

    Do:
  • Keep it short.
  • Make sure it is easy to spell.
  • Make sure it is easy to pronounce on the phone.
  • Use simple and plain English.
  • Use real words from the dictionary.
  • Use search engine keywords.
  • Keep it descriptive! Use words which describe exactly what you do.
  • Keep it simple and don't confuse your audience. What is this? www.shoeswearing.com Is it 'Shoe Swearing' or 'Shoes Wearing'?
  • Cover your options and buy more than one domain if you need to.
  • Only index one domain per website on search engines, if you wish to avoid diluting your search engine ranking.
  • Choose the right domain provider. They are not all the same and many have hidden charges.
  • For your registration needs, we recommend: domain registration.
  • Use a popular and mainstream domain extension.
  • Choose the right domain extension for your market or country. For example .COM for International; .CO.UK for UK; .CA for Canada; .COM.AU for Australia.
  • And finally, check your spelling before you buy and register online.

    How do I choose a domain name?

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    Can I use my Own Domain ?

     
     

    Yes, you can use your existing web domain with your Quick on the Net website. For example, if you already have www.thisismycompany.com, then why not use it for your site.
    Please click here for more details on domain name registration for website design.

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    Can I use my Own Domain for Free ?

     
     

    Yes, you can use 'Web Forwarding' to link your existing domain with your Quick on the Net website for free.
    Please click here for more details on website design and using your own domain for free.

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    Who owns my Domain ?

     
     

    You should own your own domain.

    In fact, we always encourage our website clients to register their own domain name(s).

    We have absolutely no interest in gaining ownership of your domains. We like our clients manage their own domain registration and also take care of domain renewals, which occur every 1 or 2 years (or perhaps longer, if you have registered for a longer period of time e.g. 5 years).

    If someone or some company is doing the domain registration on your behalf, it is important to ensure that they enlist you (or if you prefer, your business) as the legal owner of the domain(s), to give you the total freedom to transfer your domain at a later date and also to avoid any unnecessary disputes at a later date.

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    When I register my 'Own Domain', do I need to buy Hosting ?

     
     

    No, you do not need to buy a hosting solution from your domain provider as your website will be hosted by QuickontheNet.com as part of our service.

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    How does e-Mail Forwarding work ?

     
     

    E-mail forwarding will be organised through your domain provider, and not through QuickontheNet.com. It is quite simple to arrange, it can normally be set up using the domain control panel and you can normally specify numerous email addresses.

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    Do I Save Money if I buy my website at the Start or the End of the Month ?

     
     

    No, it doesn't make any difference at all.

    For example, if you sign-up on the 1st of the month, then your next monthly payment will occur on the 1st day of the following month. Similarly, if you sign-up on the 25th of the month, then all your monthly payments will occur on the 25th. Simple!

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    Is there a Setup Fee ?

     
     

    No, we are pleased to inform you that we do not charge you a setup fee.

    If you compare our website prices with other site-builders, we believe this keeps the costs down for you. Many other site-builder products will charge you a setup fee, also described as:

  • Initial payment
  • One-off payment
  • Startup charge

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    Is there a Cancellation Fee ?

     
     

    No, we are pleased to inform you that there is no cancellation fee.

    Yes, you can cancel your website service at any time.

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    Can I add my own Pictures to my Website ?

     
     

    Yes, with every Quick on the Net website, you can upload your own pictures, logo and background graphics.

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    How do I Resize my Photos ?

     
     

    Whenever you download your own photos from your digital camera to your computer, they will be very large in size.

    If you consider that your camera images will be between 2,000 pixels and 5,000 pixels wide, they are much too big for use on a photography gallery website, since most people in the world browse the internet at only 1024 pixels wide:

    This web page tells you:

  • The Right Sizes
  • How to Resize Online
  • How to get Free Photo Editing Software
  • Tips for Photo Management
  • Where to find useful Photography Links

    For more details: How to Resize your Photos Online.

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    Is there a Limit to the Number of Pictures which can appear in a Gallery ?

     
     

    We have not placed any limit on this. However, in the interest of making your website user-friendly for visitors to your site, we suggest that you do not place more than 30-50 or so images in each gallery.

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    Is there a Page Limit in a Website ?

     
     

    No, we have not placed any limit on the number of pages which you can create.

    We want you to create as many web pages as you need for your website and there is no restriction.

    We believe this gives you a significant cost saving, since many other site-builder solutions will charge you for extra web pages. For instance, most site-builders have a price for 5 web pages, with a sliding increase in cost for 10 pages, 20 pages, 30 pages and so on.

    Let's face it, when you start to build a website, how can you know exactly how many pages you will need? Also, your website is sure to grow, so we don't wish to hold you back.

    If you make full use of our gallery feature, you can create a layer of 'second level' web pages. In other words, these pages are only revealed when you click a gallery menu button. This technique allows you to keep your website clean, simple and minimalist in its appearance.


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    Can I add HTML to my Website ?

     
     

    Yes, you can add HTML to your website. If you already know a little bit of HTML programming, or, if you are a skilled in writing HTML code, you can add the code and enhance your website.

    When you are editing Pages or Galleries, just click on <> to reveal the raw HTML code. You can modify the code and copy/paste code from other sources.

    It is important to mention that you do not need any HTML skills at all to design and build a great website using our site-builder. However, if you already know a few tricks with HTML, then you can apply them to your website.

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    Why do you need to know my Date of Birth ?

     
     

    To be honest, we do not need to know how old you are. However, for legal reasons, if you are a website owner, we need to know that you are at least 18 years old.

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    Can I use www.QuickontheNet.com if I am under 18 Years Old ?

     
     

    Yes, that's possible and we encourage it!

    However, the website owner must be over 18 years old.

    If you are under 18, you must seek permission from the website owner first.

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    Is www.QuickontheNet.com suitable for Kids ?

     
     

    Yes, we believe it is. Let's face it, kids love the internet!

    However, the website owner must be over 18 years old.

    Parents who wish to allow their children, or teachers who wish to allow their school pupils access to www.QuickontheNet.com should assist them in setting up any sites and supervise their access to the site-builder tools.

    For more details, please see: helpAdvice for Parents

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    How does the Free Upgrade Code work ?

     
     

    The upgrade code is made up of three main elements:

  • There is the code itself
  • The minimum number of upgrade purchases to qualify
  • An expiry date
    Click here to find out more...

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    What Payment Schemes are available ?

     
     

    We offer two methods of payment:

  • Monthly payment
  • Single payment
    Click here to find out more...

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    Do I have to pay VAT ?

     
     

    Our prices are governed by UK tax laws. The price we charge you depends on what you are using Quick on the Net for and where you are located. To calculate whether or not you need to pay VAT, simply go to our website prices, use the drop-down menus and press the 'GO' button.

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    Do you Accept Payment in different Currencies ?

     
     

    Yes, listed in alphabetical order, we accept your payment in:

  • Australian Dollars
  • British Pounds
  • Canadian Dollars
  • Euros
  • US Dollars

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    Can I Pay by Cheque ?

     
     

    Yes, you can pay by cheque and also by electronic bank transfer (BACS).

    Please contact us if you would like to pay by these methods and we will advise you on the next steps.

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